We typically get a lot of similar questions – so we’d decided to compile a list of FAQs, to help address these questions easily.
How long does detailing usually take?
You can expect various different wait times, depending on the package. Generally, however you can expect these estimated wait times:
Gold: 2 – 3 hours
Platinum: 2.5-3.5 hours
Platinum Plus: 6 hours+
These times are estimates and may vary depending on the size and condition of the vehicle. We aim to finish the job within these time frames. However, in some cases we may require more time. If you will be away from the shop while your car is being detailed, PLEASE CALL US BEFORE COMING TO PICK UP YOUR CAR.
Do I wait while my car is being detailed?
It’s up to you. Some of our clients prefer to wait at our shop, while others prefer to pick it up later. If you decide to wait on location, we have a comfortable lounge area where you can relax or get your work done – with Wi-Fi and complimentary coffee & snacks.
Do I book an appointment or can I walk in?
In order to manage our work load, we go by appointments. However, we may have spaces available at a specific given moment, so just contact us to inquire. You can either call us or message us on messenger.
Are there any additional fees / charges?
We have all of our packages priced out so that you know exactly how much you’ll be paying. The only times when there are additional fees added are:
- Dog / Pet hair: Pet hair takes a significant amount of extra time to remove. As a result, we have to account for this by charging a pet hair removal fee, which ranges from $20-$50, depending on severity.
This is generally the only time when we charge an extra fee. This is discussed and communicated prior to taking the appointment so that there are no surprises.
These are some of the most common questions we get. We’ll update this page with more FAQs on an ongoing basis.
If there are other questions that you need addressed, please don’t hesitate to contact us.